Frequently Asked Questions

Yes. Every carpet is hand-knotted by skilled artisans in Afghanistan. We do not produce or sell machine-made rugs.

Primarily 100% highland wool for pile, warp and weft. Natural vegetable and mineral dyes are used. Some specialty pieces may incorporate limited silk highlights or premium imported wool (e.g. Belgique quality).

Each carpet is unique. Prices depend on size, knot density, materials, design complexity and current availability. Contact us with the piece you are interested in and we will provide current pricing and shipping options.

Yes. We arrange export and shipping from Kabul worldwide. Freight costs and transit times vary by destination and method (air or sea). We provide documentation required for customs.

Depending on size and complexity, custom commissions typically require 4 to 12 months. We provide estimated timelines at the time of order confirmation.

Regular vacuuming (without beater bar on delicate piles), rotation every 6–12 months, and professional cleaning every few years are recommended. Avoid prolonged direct sunlight and excess moisture. Spot clean carefully with mild soap and cold water only.

Yes. Our showroom is at ACMEG 1st, Second Floor, Room #24, Jada e Maiwand, Chaman Huzori, Kabul. Please contact us in advance to arrange a viewing.

We primarily use traditional natural dyes (madder, indigo, walnut, pomegranate, etc.). These produce rich, lasting colors with the characteristic abrash of genuine hand-dyed carpets.

Yes. We work with retailers, designers and distributors. Please contact us with your requirements for wholesale terms.

WhatsApp is the fastest: +93 787 567 967. You can also email khalajamani.ltd@hotmail.com or use the contact form on this website.